FAQs2019-01-09T22:54:21+00:00

Frequently Asked Questions

What is Care Live?2018-11-10T22:09:21+00:00

Care Live is an urgent care provider that gives you the option of convenient telemedicine services and a physical location.  You can access a doctor from your home, office, or on the go- 24/7/365. Our Board Certified doctors can be accessed with you either by phone or secure video to help treat any non-emergency medical conditions. Our doctors can diagnose your symptoms, prescribe medication, and send prescriptions to your pharmacy of choice.

Do I Need a Membership?2018-11-13T17:23:39+00:00

No. The membership plan is set up for those who want to save money on urgent care visits. If you prefer to proceed without a membership you can go straight to purchasing and scheduling your doctor visit by clicking here. Click here to compare membership plans.

How do I become a new patient?2018-11-13T17:25:15+00:00

You can easily become a new patient be either clicking here to purchase a one-time doctor visit without membership for $89. Once you have paid for your appointment you will be able to schedule your new patient visit.

OR

You can purchase a premium membership and save on every doctors visit from the links above. Once you have a membership you can purchase your doctors visit at a discounted rate and schedule an appointment.

Can Care Live be accessed on a mobile device?2018-11-10T22:11:31+00:00

Yes, Care Live can be accessed on most mobile devices as long as they have an Internet connection. Check out our app below!

Who are the doctors?2018-11-10T22:11:53+00:00

All Care Live’s doctors are U.S. Board Certified and able to treat a wide range of patients and conditions. They analyze each patient’s problems and review possible solutions for quality assurance.

I have a question that I don’t see listed here. How do I get help?2018-12-16T22:36:07+00:00

Don’t worry. Just call us at 469-565-7564.  We are happy to assist you and answer any questions you may have.

Do you accept insurance plans.2018-11-26T23:21:29+00:00

We accept Medicare, Blue Cross, Multiplan, and most insurance carriers. You may pay with your HSA/Flex spending account. Call 800-928-1087 or click here to contact our office with any questions.

Can you run labs on site?2018-11-22T01:25:06+00:00

Yes. We run labs on site with certain results ready within 12 minutes!

How do provide remote treatment for conditions that are normally treated in person?2018-11-26T23:20:42+00:00

We diagnose, treat, and prescribe medications for non-emergency medication conditions using proprietary Telemedicine technology. We are compliant with all Texas Medical Board requirements for remote treatments.

CARE LIVE: URGENT CARE MADE EASY, AFFORDABLE, AND FAST!

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